Terms of Service - CHEENO – the Memories

Effective Date: 20-03-2025

OVERVIEW

This website is operated by CHEENO – the Memories. Throughout the site, the terms “we,” “us,” and “our” refer to CHEENO – the Memories. We offer this website, including all information, tools, and services available, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these terms and conditions ("Terms of Service" or "Terms"), including those additional terms and conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to our store shall also be subject to these Terms. You can review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us consent to allow your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in using our Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws). You must not transmit any worms or viruses, or any code of a destructive nature. A breach or violation of any of these Terms will result in the immediate termination of your access to our Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us. The headings used in this agreement are for convenience only and will not limit or affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, or timely sources. Any reliance on the material on this site is at your own risk. This site may contain historical information. Historical information is provided for reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We’ve made every effort to accurately display the colors and images of our products that appear on the store. However, we cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order at our discretion. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You also agree to promptly update your account and other information, including email addresses, credit card numbers, and expiration dates, so we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have control. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties or endorsements. We shall have no liability whatsoever arising from your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS

Our Service may include materials from third parties, and third-party links may direct you to websites not affiliated with us. We are not responsible for the content or accuracy of any third-party materials, and we do not warrant or have any liability for any third-party websites. We are not liable for any harm or damages related to the purchase or use of goods, services, or content from third-party websites.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send certain specific submissions (e.g., contest entries) or creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, use them without restriction or compensation. We are under no obligation to maintain any comments in confidence, pay compensation for any comments, or respond to them. You agree that your comments will not violate any rights of third parties, including intellectual property rights, and will not contain unlawful, offensive, or malicious content.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy,Check Privacy Policy in website

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our site may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, or shipping. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as outlined in the Terms of Service, you are prohibited from using the site or its content for unlawful purposes, to infringe upon intellectual property rights, to transmit viruses or malicious code, or to engage in any harmful behavior. We reserve the right to terminate your access for violating any of these prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, secure, or error-free. You agree that your use of the service is at your sole risk. The service and products are provided "as is" without any warranties.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold CHEENO the Memories harmless from any claim or demand arising out of your breach of these Terms or any violation of the rights of a third party.

SECTION 15 - SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will continue in full force.

SECTION 16 - TERMINATION

These Terms are effective unless terminated by either you or us. We may terminate this agreement if you fail to comply with any of the terms.

SECTION 17 - ENTIRE AGREEMENT These Terms and any policies posted on the site constitute the entire agreement between you and CHEENO the Memories.

SECTION 18 - GOVERNING LAW

These Terms of Service shall be governed by the laws of the United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms of Service at any time by posting updates on our website. Your continued use of the website following such changes constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at connect@cheeno.org

Data Policy

Data Privacy Policy - CHEENO – the Memories

At CHEENO, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Data Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, www.cheeno.org

By accessing and using our Site, you agree to the terms outlined in this policy. If you do not agree with any part of this policy, we recommend you refrain from using the Site.

1. Information

We Collect When you visit our Site or make a purchase, we may collect the following types of information: · Personal Information: This includes your name, email address, billing and shipping addresses, phone number, payment information, and other details you provide during account creation, checkout, or communication with us. · Non-Personal Information: This includes your IP address, browser type, device type, and information about your interactions with the Site such as pages viewed, time spent on the Site, and purchase history. · Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and collect usage data. Cookies are small files that store information about your preferences, shopping cart, and browsing patterns.

2. How We Use Your Information We use your information for the following purposes:

To Process Orders: We collect and use your personal information to process and fulfill your orders, including shipping and delivery. · To Improve User Experience: We use non-personal information and cookies to analyze how users interact with our Site and make improvements to the user interface and functionality. · Marketing and Promotions: With your consent, we may use your email address to send promotional emails, product updates, and newsletters. You can opt-out of marketing emails at any time by clicking the unsubscribe link in the email. · Customer Support: We use your contact information to respond to inquiries, resolve issues, and provide customer support.

3. How We Protect Your Information

Your privacy and security are important to us. We implement a variety of technical, administrative, and physical security measures to safeguard your personal data. This includes using encryption technology (such as SSL) for payment transactions and securing access to your data within our systems. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We will never sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases: · With Service Providers: We may share your information with trusted third-party vendors who assist us in operating our business, such as payment processors, shipping companies, and email marketing platforms. These third parties are contractually obligated to handle your data securely and only for the purposes for which it was shared. · Legal Compliance: We may disclose your personal information if required by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our customers and others.

5. Your Data Rights You have the right to: ·

Access Your Information: You can request a copy of the personal data we hold about you. · Update or Correct Information: If your personal information is incorrect or outdated, you can update or correct it through your account settings or by contacting us directly. · Delete Your Data: You can request the deletion of your personal information, subject to certain legal obligations or exceptions. · Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails at any time by following the unsubscribe link in the email or by contacting us. To exercise any of these rights, please contact us at contact@cheeno.org

6. Cookies and Tracking Technologies

Our Site uses cookies to improve your experience, including remembering your preferences and analyzing site traffic. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may impact the functionality of certain features on the Site. For more information on how we use cookies, please refer to our Cookie Policy.

7. Changes to This Policy

We may update this Data Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will post the updated policy on this page and update the "Effective Date" at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

8. Contact Us

If you have any questions or concerns about our Data Privacy Policy, or how we handle your personal information, please contact us at: CHEENO – the Memories Email: contact@cheeno.org Phone: +91 9152250983

Effective Date:20-03-2025